Privacy Policy & Website Disclaimer

SkillWorks Ltd. is registered in Ireland under company number 505685. SkillWorks Ltd.’s postal address is McAuley Road, Artane, Dublin 5, Ireland

This privacy policy sets out how SkillWorks Ltd. uses and protects any information that you give SkillWorks Ltd. when you use this website.

SkillWorks Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

SkillWorks Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 11th May 2018.

What we collect

We collect certain information or data about you when you use our website www.skillworks.ie

We may collect the following information:

  • questions, queries, comments or feedback you leave, including your email address, if you contact SkillWorks Ltd.
  • your email address and subscription preferences when you sign up to our email marketing, and
  • how you use our emails – for example whether you open them and which links you click on, your IP address, and
  • details of which version of web browser you used as well as information on how you use the site, by using cookies and page tagging techniques.
  • demographic information such as preferences and interests
  • other information relevant to customer surveys and/or offers

This data can be viewed by authorised people in SkillWorks Ltd. and our suppliers, to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email marketing
  • respond to any feedback you send to SkillWorks Ltd.

SkillWorks Ltd. does not collect any personally identifiable health-related information, nor do we intentionally collect information from children under the age of 13.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Where your information is stored

We store your information, whenever possible, on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email marketing).

When you sign up to our email marketing

SkillWorks Ltd. uses Mailchimp for email marketing.

Mailchimp has staff based outside the EEA, and stores your data in the USA. Mailchimp is certified under the EU-US Privacy Shield framework so are qualified and GDPR compliant to receive and process your information. When you sign up to our email marketing, you agree to your data being stored in this way. For further details on how Mailchimp handle your information, please review their own Privacy Policy.

SkillWorks Ltd. does not or will not knowingly sell or share this information with any third parties. The purpose of collecting this information is solely to provide you, the subscriber, with quality content, access to videos and marketing communications.

We operate ‘double opt-in’ mailing lists so you will need to reconfirm your subscription regarding each opt-in.

We will continue to send you email marketing and alerts until you tell us not to or use the unsubscribe option on any of our emails. You may cancel your subscription and revoke your consent to the storage or processing of this data at any time. The unsubscribe option is available in every automated communication we send.

Security

We are committed to ensuring that your information is secure.  Your personal data is held on secure servers hosted in Ireland by our Internet Service Provider.  The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure.  However, in order to help prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosing your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your rights as an individual

Under GDPR, you have the right to find out what information we hold about you, and ask us not to use any of the information we collect by emailing us at info@skillworks.ie.

Your individual rights include:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

If you’ve signed up for our email marketing, you can unsubscribe or change your settings at any time.

Complaints Procedure

If you encounter any problems with this website, please send your query or comments to info@skillworks.ie. We will investigate and respond to your issue.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by SkillWorks Ltd. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of SkillWorks Ltd.. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, SkillWorks Ltd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Menu