Overview

These 1 – 2 day training programmes are ideal for leaders who want to focus on key areas of their development.

focus

Coaching Skills for Leaders/Managers – 2 days

Overview

Coaching is one of the core skills identified by the Chartered Institute of Personnel & Development (CIPD) for Leaders. Learning to coach will empower and instil confidence in your team members.

Sample Content

   Module 1: The Role of the Leader when Coaching

  • Background to Coaching
  • Differentiating ‘coaching’ from ‘mentoring’
  • Benefits to Coaching to the individual and the organisation

   Module 2: Coaching Skills

  • Knowing what types of questions to ask to make your team think of their own solutions
  • Identifying individual motivation strategies and tailoring individual coaching sessions
  • Applying more effective listening
  • Understanding how to build trust and rapport
  • Understanding the importance of non-verbal communication

   Module 3: The Coaching Process & Methodologies

  • Creating and applying a ‘Coaching Contract’
  • Applying the GROW  model in the workplace
  • Overcoming barriers to coaching
  • Instilling a coaching ethos in the workplace

   Module 4: Tools & Techniques for Coaching

  • Improving performance through advanced communication approaches
  • Assisting your team members in implementing practical and results focused, personal action plans
  • Inspiring team members to drive performance towards exemplary results

   Action & Development Plan

  • Leadership Road Map & Action Plan
Benefits

   Empower team members to provide their own solutions to specific work-related issues

   Increase your team member’s openness to personal learning and development

   Help improve an individual’s performance, targets and goals

   Improve your listening skills

   Improve your questioning skills

   Increase your team member’s self-awareness

   Provide your team member with greater ownership and responsibility

FAQs

   I’ve been leading people for awhile. How will coaching benefit them?
Coaching is one of the core Leadership skills identified by The Chartered Institute of Personnel & Development (CIPD). On this course, you will learn how to help people increase their self-awareness and become pro-active in providing their own solutions to work-related issues.

   What other skills will I gain from this course?
You will increase your listening skills and questioning skills which will add to your repertoire as an effective communicator and therefore will enhance your communication skills at meetings, on conference calls, in negotiations as well as assist you when giving feedback.

   How is the course run?
All SkillWorks courses are highly interactive and highly participative. Modules are run in a workshop format with opportunities to question, discuss, record and practise new skills.

Testimonials
Further Information

If you would like further information on this, or any other of our services, please contact us

on 086-814 5189

or at info@skillworks.ie



Facilitating Effective Meetings/Conference Calls for Leaders – 1 day

Overview

As work can be fast paced it’s essential to ensure you can effectively facilitate meetings so you don’t overrun or / and you achieve your goals and objectives. This course is ideal for new or in-experienced people who need to facilitate meetings or / and conference calls.

Sample Content

   Module 1: Role of the Facilitator

  • Identifying the role and functions of an effective Facilitator
  • Benefits of effective facilitation

   Module 2: Essential Skills of the Facilitator

  • Facilitating questions & answers
  • Understanding different communication styles and how to adapt your communication style to suit all styles
  • Validating, valuing and giving feedback

   Module 3: Managing the Group

  • Setting the scene for successful facilitation
  • Diplomatically manage challenging behaviours
  • Revitalising the group

   Module 4: Tips & Techniques for Successful Facilitation

  • Mastering the facilitation process
  • Applying best practise to conference/video calls
  • Evaluating meeting outcomes & effectiveness
  • Role play mock meeting/conference call

   Action & Development Plan

  • Leadership Road Map & Action Plan
Benefits

   Better use of time for you and your organisation through more effective facilitation of meetings

   Better understanding and appreciation of the role of the facilitator and the benefits that effective facilitation offers

   Increased confidence when facilitating meetings

   Strategies for coping with challenging people when facilitating meetings

   Enhanced communication and facilitation skills for a more successful outcome at meetings

FAQs

   Where else could I use the skills I learn on a Facilitating Effective Meetings/Conference Calls for Leaders course?
The skills you will learn on the Facilitating Effective Meetings/Conference Calls for Leaders course can also be used when running a workshop, a training session or when presenting a presentation to a group.

   I find it difficult to deal with challenging people when facilitating a meeting. How will this course address this?
We work on a specific module ‘Diplomatically manage challenging behaviours’ which covers how to deal with challenging people and their behaviours in an assertive way. We also incorporate some challenging behaviours into some of the mock meetings so you get first-hand, guided experience of managing the behaviours.

   How is the course run?
All SkillWorks courses are highly interactive and highly participative. Modules are run in a workshop format with opportunities to question, discuss, record and practise new skills.

Testimonials
Further Information

If you would like further information on this, or any other of our services, please contact us

on 086-814 5189

or at info@skillworks.ie



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