Thoroughly enjoyed it. Instructor knows her stuff, is real life and down to earth. Would love to go on another one of Laura’s courses.
Participant from Tech Company
Short on time but still need to increase your capabilities in some core areas, then our 4 Hour Leadership Mini Workshops are ideal for you.
Our Leadership mini workshops are immersive, highly interactive & practical workshops which are guaranteed to increase your skill set quickly and effectively.
Overview
Facilitating meetings effectively is essential to any Product Managers, Project Manager and Leaders skill set.
Identifying the key skills, role and functions of an effective Facilitator
Facilitating questions & answers
Facilitating and diplomatically manage challenging behaviours
Applying best practise to conference/video calls
Role play mock meeting/conference call
Review, feedback and identification of key learning from activity
Leadership Road Map & Action Plan
Better use of time for you and your organisation through more effective facilitation of meetings
Strategies for coping with challenging people when facilitating meetings
Enhanced communication and facilitation skills for a more successful outcome at meetings
Where else could I use the skills I learn on a Facilitating Effective Meetings/Conference Calls for Leaders course?
The skills you will learn on the Facilitating Effective Meetings/Conference Calls for Leaders course can also be used when running a workshop, a training session or when presenting a presentation to a group.
I find it difficult to deal with challenging people when facilitating a meeting. How will this course address this?
We work on a specific module ‘Diplomatically manage challenging behaviours’ which covers how to deal with challenging people and their behaviours in an assertive way. We also incorporate some challenging behaviours into some of the mock meetings so you get first-hand, guided experience of managing the behaviours.
How is the course run?
All SkillWorks courses are highly interactive and highly participative. Modules are run in a workshop format with opportunities to question, discuss, record and practise new skills.
Thoroughly enjoyed it. Instructor knows her stuff, is real life and down to earth. Would love to go on another one of Laura’s courses.
Participant from Tech Company
Laura was very engaging and easy to listen too. Very good at providing examples and for each topic.
Participant from Tech Company
Laura made the training very special. One of the best courses I’ve been on.
Participant from Tech Company
If you would like further information on this, or any other of our services, please contact us
on 086-814 5189
or at info@skillworks.ie
Overview
Coaching is one of the core skills identified by the Chartered Institute of Personnel & Development (CIPD) for Leaders. Learning to coach will empower and instil confidence in your team members.
Benefits of coaching to the individual and the organisation
Understanding and applying the GROW (Goal, Reality, Options and Way Forward) model
Questioning techniques & sample Coaching questions
Effective non-verbal communication
Creating and maintaining rapport & trust
Role play mock meeting/conference call
Review, feedback and identification of key learning from activity
Leadership Road Map & Action Plan
Empower team members to provide their own solutions to specific work-related issues
Improve your questioning skills
Provide your team member with greater ownership and responsibility
I’ve been leading people for awhile. How will coaching benefit them?
Coaching is one of the core Leadership skills identified by The Chartered Institute of Personnel & Development (CIPD). On this course, you will learn how to help people increase their self-awareness and become pro-active in providing their own solutions to work-related issues.
What other skills will I gain from this course?
You will increase your listening skills and questioning skills which will add to your repertoire as an effective communicator and therefore will enhance your communication skills at meetings, on conference calls, in negotiations as well as assist you when giving feedback.
How is the course run?
All SkillWorks courses are highly interactive and highly participative. Modules are run in a workshop format with opportunities to question, discuss, record and practise new skills.
Laura was very good and informative. The course material and hand-out was very good and clear. Good that it had more hands-on / practical exercises rather than just listening / looking at slides.
Participant from Tech Company
Very enjoyable and practical course. Looking forward to using the GROW Model’
Susan Webber
Spencer Stuart Irl
Great course, to the point, relevant.
Participant from Tech Company
Good mix of in info and exercises. Good pace.
Participant from Tech Company
If you would like further information on this, or any other of our services, please contact us
on 086-814 5189
or at info@skillworks.ie
Overview
Being able to give feedback is an essential skill of any Leader / Manager. This course is for Leaders / Managers who would like a clear structure to follow in order to get the best from the person receiving the feedback.
Purpose and benefits of providing feedback effectively
Do’s and don’ts of giving feedback
Importance of using assertive, non-verbal communication when giving feedback
Explanation of CEDAR (Context, Examples, Discuss, Actions and Review) model © Anna Wildman 2003
How to use the CEDAR model to provide feedback on a person’s negatively impacting behaviour
Role play mock meeting/conference call
Role-plays using CEDAR model & debrief
Leadership Road Map & Action Plan
Understand the benefits of giving feedback effectively both to the individual and the organisation
Empower team members to address their negative behaviour or / and actions
Have a clear, straight-forward structure to use when giving feedback
I find it difficult to give someone feedback on their negative behaviour. Will this course address this?
Yes, this course will provide you with a clear structure to implement when giving feedback either on behaviour as well as general performance.
I find it difficult to come up with examples of behaviour or / and performance when giving feedback. Will I learn how to do this on this course?
You will learn the importance of collating examples prior to the feedback meeting on the course. You will also learn the importance of setting out clear goals and objectives on a regular basis so you can explain where the person is not achieving their goals / objectives in a clear way.
How is the course run?
All SkillWorks courses are highly interactive and highly participative. Modules are run in a workshop format with opportunities to question, discuss, record and practise new skills.
Laura, you are very clear and easy to listen to. You sell your messages effectively and with conviction.
Dennis Mulligan
Professional Development Services for Teachers (PDST)
Excellent session, plenty of opportunity to practise and get feedback on my own abilities / performance.
Colin McEntee
Spencer Stuart Irl
Relevant, interesting, memorable examples. Really good course. Laura is great.
Participant from Tech Company
Practical was very useful and interesting. Thanks for the great course Laura.
Participant from Tech Company
Excellent session ‘effective feedback’. I feel confident to carry out my observations and to address issues with the team. Thank you. Really enjoyed the course.
Elizabeth Breen
Professional Development Services for Teachers (PDST)
If you would like further information on this, or any other of our services, please contact us
on 086-814 5189
or at info@skillworks.ie
Overview
This course is suitable for Leaders / Managers who want to move from the old autocratic style of Leadership and to Collaborative Leadership to get the best from their people.
Introduction to Collaborative Leadership
Benefits of Collaborative Leadership
Characteristics & behaviours of the Emotionally Intelligent Collaborative Leader
Building and leading high performing teams through Collaborative Leadership
Leadership Road Map & Action Plan
Understand the Benefits of using a Collaborative Leadership style
Learn how to use your existing positive Leadership characteristics to empower your teams
Learn how to put Collaborative Leadership into Action immediately
What skills will I learn on this course?
This a mind-set and behavioural change course therefore, you will learn how to use and tweak your existing skills to be a more effective and collaborative leader.
Will I be able to use what I learn immediately?
Yes, you will learn how to adjust your way of thinking and your approach to leading people straight away.
How is the course run?
All SkillWorks courses are highly interactive and highly participative. Modules are run in a workshop format with opportunities to question, discuss, record and practise new skills.
Very insightful course. Practical piece was enjoyable. Thanks for another great training course Laura.
Participant from Tech Company
The practical (Collaborative Leadership) exercise showed how Collaborative Leadership really does work over direct leadership.
Participant from Tech Company
If you would like further information on this, or any other of our services, please contact us
on 086-814 5189
or at info@skillworks.ie
Overview
Everyone can communicate but not everyone can communicate effectively. This course is ideal for Leaders or Managers who want to ensure they achieve what they set out to achieve when communicating. The course also covers how to ensure there is clarity in your message so it’s not open to interpretation.
Profiling your participant to ensure you meet their needs & wants
Knowing your communication style and how to adapt to the communication style of others
Scoping out your objective to ensure you achieve what you set out to achieve
How to use effective phrasing to gain clarity in your communication
Knowing how to use your voice effectively to get your message across in an assertive manner
Leadership Road Map & Action Plan
Gain clarity in your message
Know how to adapt your communication style to suit others’ styles
Know how to tweak your phrasing to ensure your message is clear and concise
How will this course make be a more effective communicator?
This course will make you a more effective communicator by showing you how to identify what you want to achieve as a result of communicating and how to phrase sentences clearly and concisely for maximum impact.
Will I be able to use what I learn immediately?
Yes, all of the learning from this course can be implemented immediately.
How is the course run?
All SkillWorks courses are highly interactive and highly participative. Modules are run in a workshop format with opportunities to question, discuss, record and practise new skills.
Laura was a fantastic trainer and provided excellent insight and guidance throughout the course.
Participant from Tech Company
Excellent, thank you. This will be hugely beneficial in my position.
Participant from Tech Company
Course was good and helpful. Have attended similar courses before, but found this course easier to relate to.
Ruaidhri McDonnell
Spencer Stuart Irl
The course was very informative and well explained. I’ve come away with a better understanding on how to effectively communicate.
Lidia Sabatini
Spencer Stuart Irl
If you would like further information on this, or any other of our services, please contact us
on 086-814 5189
or at info@skillworks.ie